Terms & Conditions

Introduction

These Terms of Use (“Terms”) constitute a binding agreement between you and Kumbh Stays (“we,” “us,” or “our”). Kumbh Stays offers a platform that promotes travel experiences during the Kumbh Mela and allows users to explore and book unique accommodations (the “Services”). By using our Services, you agree to these Terms. If you do not agree, you may not access or use the Services.

Please also review our Privacy Policy, User Agreement, and any other guidelines or rules available on www.kumbhstays.com, as they form part of this agreement.

1. AGREEMENT TO TERMS

By using the Services, you confirm that you accept these Terms and agree to comply with them. If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

2. CHANGES TO TERMS OR SERVICES

We may modify these Terms at any time. If changes are made, they will be posted on our website, and your continued use of the Services constitutes acceptance of the updated Terms. We may also change or discontinue parts of the Services without prior notice.

3. WHO MAY USE THE SERVICES

You must be at least 18 years old to use the Services. By creating an account, you confirm that the information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account details and agree to notify us of any unauthorized use of your account.

4. PRIVACY POLICY

We care about your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.

5. Refund Policy 

We offer instant refund and once a refund is processed, it may take 1-7 business days to reflect in your account, depending on your bank.

6. CONTENT AND INTELLECTUAL PROPERTY RIGHTS

All content provided on our platform, including but not limited to text, images, videos, and graphics (“Content”), is the property of Kumbh Stays or its licensors. You may not reproduce, distribute, or use the Content without our explicit permission.

By submitting any User Content (e.g., comments, reviews, or uploads), you grant Kumbh Stays a non-exclusive, royalty-free, transferable license to use, display, and modify your content to improve or promote our Services. You represent that you own or have the right to share any User Content submitted.

7. GENERAL PROHIBITIONS

While using the Services, you agree not to:

  • Violate any applicable laws or regulations.
  • Post false, misleading, offensive, or illegal content.
  • Attempt to interfere with the security or functionality of the Services.
  • Use automated systems (e.g., bots, scrapers) to access our Services without prior permission.
  • Impersonate others or misrepresent your affiliation with any entity.

We reserve the right to remove any content, restrict access, or terminate accounts that violate these Terms.

8. LINKS TO THIRD-PARTY WEBSITES

The Services may include links to third-party websites. These are provided for convenience, and we are not responsible for the content, products, or services available on those websites.

9. WARRANTY DISCLAIMERS

Our Services are provided “as is” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted or error-free.

10. INSURANCE

Any insurance provided as part of our Services will be subject to the terms and conditions of the relevant third-party insurance provider. Kumbh Stays acts only as a facilitator and is not responsible for claims or disputes related to insurance.

11. INDEMNITY

You agree to indemnify and hold harmless Kumbh Stays, its officers, employees, and agents from any claims, losses, or damages resulting from:

  1. Your use of the Services.
  2. Violation of these Terms.
  3. Any User Content you submit or share.

12. LIMITATION OF LIABILITY

Kumbh Stays will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits or data, arising from the use of our Services. Our total liability under these Terms will not exceed the amounts you have paid to us for using the Services.

13. DISPUTE RESOLUTION

These Terms are governed by the laws of India, and any disputes will be resolved exclusively in the courts located in Dehradun, Uttarakhand.

14. TERMINATION

We may suspend or terminate your access to the Services at our sole discretion, with or without notice, if you violate these Terms or for any other reason.

15. CONTACT US

For questions or concerns regarding these Terms, please contact us at:

Kumbh Stays

Email: [email protected]

Phone: +91 [522 4249830]

Whatsapp: +91 96959 00871

Website: www.kumbhstays.com

By using Kumbh Stays, you acknowledge that you have read and understood these Terms and agree to be bound by them.