Privacy Policy-

 

Introduction:

Kumbh Stays, (here in after referred to as “Kumbh Stays,” “we,” “our,” or “us”), recognizes the importance of the privacy of its users and maintaining the confidentiality of the information provided by them. This Privacy Policy outlines the practices for handling and securing the user’s personal information (“Personal Information”) collected by Kumbh Stays.

This Privacy Policy is applicable to any person (“User”) who uses, purchases, or inquires about the products and services offered by Kumbh Stays through its customer interface channels, including its website (www.kumbhstays.com), mobile site, mobile app, or other offline channels such as call centers and offices (collectively referred to as “Sales Channels”).

For the purpose of this Privacy Policy, wherever the context requires, “you” or “your” refers to the User, and “we,” “us,” or “our” refers to Kumbh Stays.

By using or accessing the Kumbh Stays website or other Sales Channels, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Sales Channels.

This Privacy Policy does not apply to any third-party website, mobile site, or app that is linked to Kumbh Stays. We recommend reviewing the privacy policies of such third-party websites before interacting with them.

This Privacy Policy is an integral part of your agreement with Kumbh Stays. All capitalized terms used but not defined in this policy shall have the meanings assigned to them in the User Agreement.

    

Please note that your data shared with Kumbh Stays may be processed in India or in other jurisdictions where third-party service providers engaged by Kumbh Stays may process the data. By agreeing to this Privacy Policy, you are explicitly providing consent to process your personal information in such jurisdictions, and you acknowledge that data protection regulations in these jurisdictions may differ from those of your country of residence.

If you wish to withdraw your consent to the processing of your data, please email us at [email protected] However, if the withdrawal of consent affects our ability to serve you, we may be unable to confirm or process your bookings.

Types of Information We Collect and Its Legal Basis

The information we collect is required to provide our services and fulfill legal obligations.

  1. Personal Information: This includes the following:
    • Registration Information: When you register on the Kumbh Stays website, we collect personal details such as your name, gender, contact details (email, postal address, phone number), and profile information.
    • Booking Information: Information related to your bookings such as accommodation details, payment details (e.g., credit/debit card information), and other preferences for your stay.
    • Other Information: This may include transactional history, social media information, and data provided by you or collected by us.
  2. Third-Party Information: If you book on behalf of others, you confirm that you have obtained their consent to share their personal data with us.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To facilitate your bookings with service providers.
  • To send booking confirmations, updates, and reminders.
  • To enhance your experience through personalized content on our platforms.
  • To provide customer support and address your inquiries.
  • To send surveys, marketing materials, or offers that may be of interest.

How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and handle any disputes. If you wish to delete your account, please contact us at

Cookies and Session Data

Kumbh Stays uses cookies and similar technologies to improve user experience. You may disable cookies via your browser settings; however, this may affect your experience on our platform.

With Whom Your Information Is Shared

Your information may be shared with:

  • Service Providers: Including accommodation partners, tour guides, or transportation providers to fulfill your bookings.
  • Affiliates and Partners: For marketing or service-related collaborations.
  • Government Agencies: If required by law.

Disclosure of Information

Kumbh Stays may disclose personal information if required by law, to protect the company’s rights, or to comply with a legal process.

Your Rights Regarding Personal Information

As a user, you have the right to:

  • Access, modify, or delete your personal information.
  • Withdraw consent to the processing of your personal data.
  • Object to the use of your personal data for marketing purposes.

For any inquiries, please contact us at [email protected]

Changes to the Privacy Policy

Kumbh Stays reserves the right to modify this Privacy Policy at any time. We will notify you of any significant changes.