Frequently asked questions

KumbhStays.com is a platform that connects travelers and pilgrims visiting the Kumbh Mela with accommodations such as homestays, tents, and hotels, ensuring a comfortable and memorable stay during the event.

Any property owner with extra rooms, homestays, guesthouses, or similar accommodations in Prayagraj can list their property, provided it meets the minimum safety and hygiene requirements.

Listing your property provides access to a large audience of pilgrims and travelers attending the Kumbh Mela, ensuring high occupancy and visibility during the event.

To share details of your property fill out this google form https://forms.gle/kA8B5gedgE1CWhZG6.

You can start by filling out the interest form available on our website. Our team will guide you through the onboarding process, including property assessment and verification.

Documents such as property ownership proof, a government-issued ID, property photographs, and a safety and hygiene checklist are typically required.

No, there is no upfront fee for listing your property. However, KumbhStays.com charges a commission on each booking made through the platform.

The onboarding process usually takes 7-10 business days, including property verification and approval.

Properties are graded from A to D based on comfort levels, amenities, and compliance with minimum safety and hygiene standards.

Properties must have basic amenities, clean and safe accommodation, functional toilets, and comply with local safety regulations.

Yes, you can list multiple properties or rooms, provided they meet the requirements.

Yes, you can propose a pricing structure, but we will suggest competitive pricing based on the property grade and market demand.

All bookings will be managed through the KumbhStays.com platform. You will receive booking notifications and updates directly.

Yes, our support team will assist you at every step, from filling out the forms to finalizing your listing.

You can update your property details through your account dashboard on KumbhStays.com or by contacting our support team.

Our customer service team will mediate and assist in resolving any issues to ensure a positive experience for both hosts and guests.

Payments will be directly transferred to your registered bank account after the guest’s stay is completed, minus the platform commission.

Commission is a percentage of the total booking amount, and the rate will be shared during onboarding.

Payments are processed within 7 working days after the guest’s check-out.

Yes, you can delist your property by contacting our support team. We recommend doing so after fulfilling any pending bookings.

You can manage your property’s availability through your dashboard or by informing our support team.

Yes, you will sign a partnership agreement outlining terms, conditions, and responsibilities to ensure smooth collaboration.

Yes, we collaborate with the Uttar Pradesh Tourism Department to assist property owners in obtaining necessary licenses, provided their property meets safety and hygiene standards. We also support in PDA approval of your property.

You can reach our support team via email at [email protected] or call us at +91-522 424 9830 for assistance during working hours from Mon – Sat 10 am to 6pm.

Updates and notifications will be sent to your registered email address and will also be available in your account dashboard.

Note: No commercial Tax during earnings in Maha Kumbh.